Alok Jain

Founder & C.O.O

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Alok has over 25 years of leadership experience in Education & Training, Operations Management, Center of Excellence, Business Process Outsourcing and as an Ombudsperson. He has worked in some of the leading organizations in the industry like Wipro Limited and NIIT Limited. Alok started his career as an Information Technology Trainer and grew up the ranks to manage the largest IT Education Centre in the country to setting up the First Indian IT Training Centre in Africa to managing the International Technical Operations in more than 30 countries. He also headed the Global Design and Development Team at NIIT Limited. Then he switched over to the growing industry of Business Process Outsourcing in India through a startup named Spectramind, which was eventually acquired by Wipro Limited. During this stint, he was instrumental in setting up the Technical Process in the Mumbai facility, heading the Business Unit for Banking and Insurance vertical, setting up of multiple Centre of Excellence including Talent Transformation, Central Solution Design and Transaction Processing. He eventually moved to head the New Hire training as Vice President - Talent Transformation and was additionally responsible for the Central Work Force Management team and was the OmbudsPerson for the Wipro BPO. He spent a year with a startup as Executive Vice President and Chief Operating Officer before becoming an Entrepreneur.